Equipment Sales / Support

1.800.631.4473

Support

SATURN PRODUCT CATALOG

REQUEST A QUOTE

Download the user-friendly QUOTE FORMS below OR use our online form to send directly to our sales team!

 

HOIST/TROLLEY QUOTE REQUEST - ONLINE

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CRANE COMPONENTS QUOTE REQUEST - ONLINE

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PARTS / SERVICE

SATURN provides ongoing support for all our machines operating in the field. Whether you have a technical question or need emergency repair parts, our knowledgeable staff is always ready to assist you. SATURN has in STOCK most standard parts.

Please be sure to have the machine’s SERIAL NUMBER before you call. The serial number will help us to better serve you in all cases.

A Serial Number Plate can be found on ALL machines unless it was removed in the field. Please see the photos and descriptions below for assistance in locating this plate.

HOISTS  See Front Channel or Plate on hoist framework near motor.
TRACTORS  See Front Plate on tractor framework near tension spring.
END TRUCKS  See End Truck Framework on inward/drive side.

Our Parts & Service HOURS are 8AM to 5PM – Monday thru Friday.

Phone: 1-800-631-4473
E-mail: 

WARRANTY INFORMATION

LIMITED WARRANTY

SATURN OVERHEAD EQUIPMENT, LLC guarantees that all parts and components of its products, which are manufactured by SATURN, are free of defects in material and workmanship for a period of ONE year from date of shipment. This guarantee is made to the original purchaser only and requires that the machine is properly applied, installed and maintained.

Any part of SATURN’s manufacture that is found to be defective during the period covered by this warranty will be repaired or replaced after examination of such a part by SATURN. All defective parts must be returned to SATURN freight prepaid and will be sent back to customer at his expense. SATURN shall have the sole right to determine whether to replace defective equipment.

Machinery, parts, accessories and components manufactured by others are warranted only to the extent of the original manufacturer’s warranty.

SATURN shall not be responsible for the cost of field labor or any other expense incurred by any party through removal or reinstallation of repaired or replaced equipment.

Unauthorized alterations, additions and repairs will result in loss of warranty.